Recent Posts

What to do until SERVPRO Arrives!

9/2/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 901-454-4975

Camp Fire Safety

8/30/2018 (Permalink)

Anyone out there been camping? I love it! It is easy to get caught up in the love of nature and forget about some important details. So here are a few tips to keep your camping experience safe.

  • Tip #1: Don’t build a fire under low trees.
  • Tip #2: Don’t leave the fire burning without someone watching it.
  • Tip #3: Put the flames and coal out completely before going to bed. Remember only you can prevent a forest fire.

About SERVPRO Midtown Memphis

SERVPRO Midtown Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO Midtown Memphis  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO Midtown Memphis can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO Midtown Memphis

If you would like to schedule service for your home or business, please call us today at 901-454-4975

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Your Belongings and Storm Damage

8/28/2018 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO Midtown Memphisunderstands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, Call Us Today – 901-454-4975

Contents Restoration

SERVPRO Midtown Memphis specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.

  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO Midtown Memphis  can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Midtown Memphis can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Water Damage Timeline

8/27/2018 (Permalink)

Flooding and water damage is very invasive. SERVPRO of Midtown Memphis arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Midtown Memphis

SERVPRO of Midtown Memphis  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (901-454-4975)

How Water Damage Affects Carpeting in Your Memphis Home

8/24/2018 (Permalink)

When a pipe bursts or water enters your Midtown Memphis home through faulty roofing, the water will follow gravity as it flows into your home. If your home has carpeting, it is important to know how water damage can occur in the event of a water disaster. Carpet fibers are porous so water can soak into the material and hold moisture. If carpeting gets saturated, glues can weaken causing the backing to peel away from the fibers.

Padding and Subfloors Can Also Be Affected

Carpet can also hold in moisture causing microbes to develop on the surface of the subfloor underneath. When mitigating water damage in Midtown Memphis, our SERVPRO technicians take extra measures to save carpeting materials. When the padding underneath the carpet gets wet, it can disintegrate and fall apart. Pad often gets removed and replaced since it is typically inexpensive to install.

How moisture is removed

We follow a water repair process that is proven to work and do not cut corners to save time at your expense. The first step in removing moisture from carpet is to extract it using specialized equipment. Either a portable or truck-mounted extractor gets used to pull water into a disposal tank. Industrial strength wands are applied to the wet carpet and are connected to the water extraction equipment. Extracted water travels from the extractor to the truck mounts where it is kept until properly drained elsewhere,

After extraction is completed, drying equipment gets set up to dry out the carpet inside your apartment. Air movers push air in a circular motion speeding up the evaporation process. Dehumidifiers then get utilized to pull moisture out of the environment and lower the property's relative humidity.

In some cases, the carpet gets extremely wet and the subfloor underneath also gets affected by moisture. In situations like these, our SERVPRO water damage restoration technicians pull up the carpet and place an air mover underneath it to float the flooring material drying the floor covering from underneath while drying the wooden subfloor at the same time. Once moisture levels in both affected elements return to what they were before the loss occurred, the air movers get removed.

Professional Water Damage Services

Before we finalize the project we use carpet tools to put the material back into the same condition, it was before drying procedures took place. The last step usually involves cleaning the carpeting with disinfectant solutions. If you ever need help dealing with wet floors, call SERVPRO Midtown Memphis at 901-454-4975 24 hours a day.

What to do when you home or office floods

8/20/2018 (Permalink)

A flooded home is a devastating event for any homeowner. It has the ability to ruin many of your possessions in addition to your property itself. Due to the fact that water damage can quickly become permanent if not addressed as soon as possible, if you do suffer flood damage to your home, it’s important that you call the professionals at SERVPRO of Midtown Memphis   to help restore the home. However, there are some things that you can do before they arrive. Here are some things you can do immediately after a flood to start the restoration process.
 
Call Your Insurance Agent
Regardless of how bad a flood has hit your home, it’s likely done some significant damage to some of your possessions and to the structure of your home. Soon after you recognize the damage, you should call your insurance agent. Most water damage in the home is covered by homeowner’s insurance policies but you’ll want to contact them to make sure as there could be exclusions.
 
Check Before Entering Home
Before you re-enter your home after flood damage, check for any structural damage that may have occurred. Severe flooding or water damage has the ability to compromise the integrity of the structure. If you enter the home without closely inspecting what you’re walking into, the building could potentially collapse, trapping you inside. Once you’ve entered the home, you should be very careful about where you’re walking, especially if you’re moving from carpeting onto a hard surface.
 
Document Evidence
Once you have entered the home, document the evidence of that damage that has been done by taking photos of it. If there are any questions, particularly by your insurance company about the validity of your claim, you’ll have evidence to show them. While you document the damage, save any items that you can. Some items, such as porous materials, may have been damaged beyond repair. When the SERVPRO crew arrives to restore the home, they’ll save as many items as possible. But if there are items that have not been damaged, you can take them out to avoid any further potential damage.
 
Take Inventory
While you’re examining the damage that has occurred in your home, make a list of the damage or lost items in the home. Make sure to include the date they were purchased and their value with any receipts you may have. Store that list with any inventory of your possessions that you may have taken before the flood. If any of your possessions must be disposed of, which some may, make sure you have photographs of the items.
 
Turn Off Power
After the flood damage occurs, turn off all power, especially to the affected rooms. Also refrain from using any electrical appliances as you could electrocute yourself if you’re standing in water. Keep the power to the home off until an electrician can come and thoroughly inspect the system to ensure it’s safe to turn back on again.
 
Prevent Mold
Mold thrives in environments where moisture is present which makes flooded parts of a house ideal for mold growth. The existence of mold in a home can be hazardous so it’s important to prevent the mold from growing if at all possible. Removing any wet contents from the home as soon as possible will help to prevent such mold growth around the home.
 
Proper Protection
Regardless of how well you think you can clean up after a flood, you should call the professionals at SERVPRO of Midtown Memphis  to ensure that as much of your property is salvaged as possible. But if you do decide to start the cleanup process before they arrive, it’s important that you are properly attired. Wear long sleeves, pants, gloves, and boots when dealing with flood water to ensure your safety.
 
 
If you suffer flood damage in your home, you should contact the professionals at SERVPRO of Midtown Memphis  to clean up. But if you want to get the process started prior to their arrival, these tips will help you remain safe.

Are you Prepared for a power outage?

8/9/2018 (Permalink)

Ready Kit

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.  If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at ready.gov Here is the link to winter tips for before during and after a winter storm  When winter weather strikes the Winston Salem area knowing what to do until SERVPRO of Midtown Memphis arrives will make a difference.  Call us directly at 901-454-4975

What is black mold

8/8/2018 (Permalink)

With so many articles about toxic black mold in the news, you may be wondering exactly what it is and if you should be worried about it. You may even be in a panic because you’ve found mold growing in your home. The good news is that the mold in your home is probably not the type of mold that’s toxic. The bad news is that if you have any type of mold growth in your home, you may want to call a mold remediation specialist in Midtown Memphis TN, to begin cleanup. Whether it’s a species toxic to human health or not, mold can do extensive damage to your house

The Low Down on Mold

Mold is a type of fungus, which means it’s a distant cousin to yeast and mushrooms. There are over 100,000 species of mold, and many of them are black. Of course, not all of these are likely to grow in your home. However, of the four most common types of mold to be found inside your house, half of them (species of Alternaria and Cladosporium) are likely to be black. The highly toxic species of black mold, Stachybotrys chartarum, isn’t rare, but it is less common than other household molds.

Why It Thrives

Stachybotrys chartarum, like all mold, thrives in places that are damp. Mold spores are found everywhere, so if you have areas in your home that are consistently moist, spores can land there and grow into a visible colony. This can be a damp corner of a poorly ventilated bathroom, the wall below a leaky window or a basement where groundwater is seeping through the concrete. To keep your home free of mold, follow the following tips to prevent excess moisture.

• Repair leaks
• Do regular maintenance on plumbing
• Keep indoor humidity below 50%
• Ventilate rooms

What To Do If You Have Mold

If you find mold growing in your home, don’t attempt to clean it up yourself. If it is Stachybotrys chartarum a mold removal service in Midtown Memphis, TN, can ensure that the cleanup is done quickly and efficiently while keeping your family safe.

Kitchen Safety: Don't get distracted

8/7/2018 (Permalink)

Without a doubt the majority of fires we see at SERVPRO, started in the kitchen. We’ve got some tips to make sure that the only thing that could be burning in that kitchen is this evening’s dinner – and we can’t help you with that one.

  • Before you leave the kitchen, double-check that the over and burners have all been turned off. Most fires happen because the person doing the cooking gets distracted and forgets that they are cooking.
  • Keep all paper towels, pot holders and kitchen towels away from the burners.
  • In the event that things do get a little out of hand be sure to have a fire extinguisher handy for most kitchen fires. If you’re dealing with a grease fire – baking soda is your best bet.

We Answer the Phone Ready to Help

Call Today 901-454-4973

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Midtown Memphis will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises. 

Protein Fire Residue – Produced by evaporation of material rather than from a fire 

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today 901-454-4975

SERVPRO of Midtown Memphis specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Recovering Your business from Water Damage

8/7/2018 (Permalink)

Water Damage Recovering Your business from Water Damage Commercial Water Damage Events creates Challenges

Flooding and water damage events at Midtown Memphis  commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Midtown Memphis specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.